Data Center Customer Operations Engineer (shift Role)

Equinix

Jh2, Malaysia
Not specified (assumed shift work)
Customer operations engineering
Data center infrastructure
Work order management
Equinix is seeking a Data Center Customer Operations Engineer for their location in Jh2, Malaysia. The role focuses on ensuring customer satisfaction and resolving technical issues in a fast-paced environment, requiring hands-on maintenance skills and flexibility for shift work

Job Summary

  • As a Data Center Customer Operations Engineer III, you will work closely with our customers, internal teams, and vendors to deliver outstanding service and resolve complex technical issues.
  • Maintain and evolve critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
  • You will be a key point of contact for our customers, providing expert guidance and support to ensure their success in a highly demanding and fast-paced environment.

Matching Summary

Match Score: 85

Equinix is seeking a Data Center Customer Operations Engineer for their location in Jh2, Malaysia. The role focuses on ensuring customer satisfaction and resolving technical issues in a fast-paced environment, requiring hands-on maintenance skills and flexibility for shift work.

Skills & Requirements

Must-have

  • Customer Operations Engineering
  • Data Center Infrastructure
  • Work Order Management
  • Technical Issue Resolution
  • Hands-on Equipment Maintenance

Nice-to-have

  • Team Collaboration
  • Customer Satisfaction Focus
  • Fast-Paced Environment
  • Adaptable to Change

Key Requirements

  • Diploma in IT-related field
  • 1-2 years equivalent work experience
  • Ability to support 24x7 operations
  • Flexibility for assigned shifts

Work Rights

Not specified

Tailored Resume

Cover Letter