Customer Success Consultant, Texas (remote)

Cengage

Texas, US
Base: $67,000.00 - $87,100.00 usd; bonus/equity: s...
Fully remote
Proven ability to learn new systems quickly
Excellent communication and presentation skills
Strong analytical skills for data insights
Cengage is seeking a Customer Success Consultant in Texas to serve as a strategic partner and advisor for their customers, ensuring effective use of Cengage technology and driving adoption. The role requires strong communication and analytical skills, with a focus on building relationships and achieving revenue targets

Job Summary

  • The role serves as a strategic partner and trusted advisor to ensure customers achieve their desired outcomes through Cengage technology.
  • Employees are expected to build strong relationships, drive product adoption, and exceed revenue targets by retaining and renewing customers.
  • Cengage values inclusion and engagement, striving to create an environment where diverse perspectives are empowered to voice ideas.

Matching Summary

Match Score: 85

Cengage is seeking a Customer Success Consultant in Texas to serve as a strategic partner and advisor for their customers, ensuring effective use of Cengage technology and driving adoption. The role requires strong communication and analytical skills, with a focus on building relationships and achieving revenue targets.

Salary

Base: $67,000.00 - $87,100.00 USD; Bonus/Equity: Significant incentive compensation program beyond base pay; Benefits: Comprehensive Total Rewards package including reasonable accommodations

Skills & Requirements

Must-have

  • Proven ability to learn new systems quickly
  • Excellent communication and presentation skills
  • Strong analytical skills for data insights
  • Ability to explain technical concepts clearly
  • Skilled at managing multiple customer needs

Nice-to-have

  • Experience in Educational Technology sector
  • Familiarity with Higher Education landscape
  • Knowledge of Learning Management Systems
  • Bachelor's degree preferred
  • 5+ years in Sales or Customer Success

Key Requirements

  • 5+ years experience in Sales or Customer Success
  • Bachelor's degree preferred
  • Travel 20-30% within assigned territory

Work Rights

Not specified

Tailored Resume

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