Patient Service Rep I Prn

Advocate Health

Downers Grove, Illinois, US
Pyy range $20.80 - $31.20; premium pyy such as shi...
Customer service philosophy
Aidet standards
Identify insurance coverage
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings

Job Summary

  • The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.
  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.

Salary

Pay Range $20.80 - $31.20; Premium pay such as shift, on call, and more based on a teammate's job; Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • Customer service philosophy
  • AIDET standards
  • Identify insurance coverage
  • Collect co-insurance and co-payments
  • Web-based systems proficiency
  • Data entry proficiency

Nice-to-have

  • Team building activities
  • In services participation
  • Independent decision making

Key Requirements

  • High School Diploma
  • 1 year of experience
  • Intermediate math skills
  • Typing 25 WPM
  • Ability to prioritize and organize workload
  • Sophisticated interviewing skills
  • Communication and negotiation skills
  • Ability to work varied hours
  • Ability to work as a team member

Work Rights

Not specified

Tailored Resume

Cover Letter