Analyst - Config Operations Specialist (order-to-cash)

Aristocrat

Noida, India, United States
Manage configuration orders effectively
Monitor assigned queue duration
Assist with qc case management
You'll be at the forefront of our operations, working closely with various departments to streamline processes and deliver outstanding service

Job Summary

  • You'll be at the forefront of our operations, working closely with various departments to streamline processes and deliver outstanding service.
  • This role offers a chance to create a significant impact within an ambitious and encouraging company culture!
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.

Matching Summary

You'll be at the forefront of our operations, working closely with various departments to streamline processes and deliver outstanding service.

Skills & Requirements

Must-have

  • Manage configuration orders effectively
  • Monitor assigned queue duration
  • Assist with QC case management
  • Train new hires in Config Ops
  • Perform peer-to-peer quality checks
  • Collaborate with sales and marketing
  • Conduct root cause analysis

Nice-to-have

  • Ambitious and encouraging company culture
  • World-class team dedicated to innovation
  • Positive communication with Sales

Key Requirements

  • 1-2 years of experience
  • 1-3 years of Proven leadership skills
  • Proficiency in order management systems
  • Experience with SalesForce and D365 preferred
  • Advanced proficiency in Microsoft Office Suite
  • Outstanding English language skills
  • Authorized to work in the job posting location

Work Rights

Authorized to work in the job posting location

Tailored Resume

Cover Letter