Opérateur De Télésurveillance H/f - Cdd 2 Mois - Concarneau
Chubb
Concarneau, France
Base: from 1 912€pmnth; bonus/equity: night/sunday...
Handling inbound and outbound calls
Alarm information processing
Triggering client-defined security actions
The operator supervises client security by monitoring alarms and video messages and triggers appropriate actions according to client instructions and regulations
Job Summary
The operator supervises client security by monitoring alarms and video messages and triggers appropriate actions according to client instructions and regulations.
The role involves continuous telephone contact with clients, managing alarm information, and ensuring the return to normalcy on client sites.
Chubb offers thorough training, career development opportunities, and promotes diversity, equality, and employment of disabled workers.
Matching Summary
The operator supervises client security by monitoring alarms and video messages and triggers appropriate actions according to client instructions and regulations.
Salary
Base: from 1 912€/month; Bonus/Equity: night/Sunday premiums, planning modification bonus, overtime possible; Benefits: Not specified
Skills & Requirements
Must-have
Handling inbound and outbound calls
Alarm information processing
Triggering client-defined security actions
Use of computerized client instructions
Implementing intervention measures
Working in 24/7 shift schedule
Nice-to-have
Customer relationship skills
Stress and priority management
Team spirit and reactivity
Active listening and observation
Computer proficiency
Key Requirements
Professional card as surveillance agent
Experience in security monitoring
Compliance with regulatory procedures
Work Rights
Professional card with surveillance agent mention required