Cloud Support Engineer-database

DigitalOcean

Bengaluru, India
Base: based on market data + experience; bonus/equ...
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Hands-on experience with mysql postgresql redis mongodb clickhouse
Strong foundational knowledge of linux networking and cloud infrastructure
Understanding of database fundamentals including backups replication indexing
** DigitalOcean is seeking a Cloud Support Engineer - Database in Bengaluru, India, to provide high-touch support for cloud infrastructure and database technologies. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-focused mindset. **

Job Summary

  • The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database issues on the DigitalOcean platform.
  • Candidates will collaborate cross-functionally with Product and Engineering teams to ensure seamless customer outcomes and drive continuous improvement through documentation.
  • DigitalOcean offers competitive compensation including bonuses and equity, along with extensive career development resources and flexible time off policies.

Matching Summary

Match Score: 75

** DigitalOcean is seeking a Cloud Support Engineer - Database in Bengaluru, India, to provide high-touch support for cloud infrastructure and database technologies. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-focused mindset. **

Salary

Base: Based on market data and experience; Bonus/Equity: Eligible for bonus and equity grants; Benefits: Competitive array including EAP and flexible time off

Skills & Requirements

Must-have

  • Hands-on experience with MySQL PostgreSQL Redis MongoDB Clickhouse
  • Strong foundational knowledge of Linux networking and cloud infrastructure
  • Understanding of database fundamentals including backups replication indexing

Nice-to-have

  • Customer-first mindset with passion for solving technical problems
  • Ability to work independently and collaboratively in fast-paced environment
  • Effective communication skills explaining technical concepts clearly

Key Requirements

  • 2–5 years of experience in technical support DevOps or cloud engineering
  • Database certifications such as Oracle Certified Professional or Database Administrator preferred
  • Hybrid work arrangement based out of Bengaluru India required

Work Rights

Not specified

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