Trainer - Call Center

069

Base: $55,270.00 - $78,760.00 usd py; bonus/equity...
Fully remote
2+ years ari-trc call center experience
3+ years automotive industry experience
High school diploma or equivalent required
Holman is seeking a fully remote Call Center Trainer with experience in the automotive industry and a background in facilitating virtual training sessions. The ideal candidate should possess strong communication skills and a commitment to maintaining quality training programs aligned with company values

Job Summary

  • Holman is a family-owned global automotive services organization seeking a remote Call Center Trainer to deliver on-time training sessions within budget.
  • The role requires maintaining the Training Library and ensuring TRC-SOPs are reviewed and updated annually while collaborating with cross-functional teams.
  • Employees receive comprehensive benefits including health insurance, 401(k) with company match, paid time off, and tuition reimbursement.

Matching Summary

Match Score: 85

Holman is seeking a fully remote Call Center Trainer with experience in the automotive industry and a background in facilitating virtual training sessions. The ideal candidate should possess strong communication skills and a commitment to maintaining quality training programs aligned with company values.

Salary

Base: $55,270.00 - $78,760.00 USD per year; Bonus/Equity: Not specified; Benefits: Health, vision, dental, life, disability, 401(k) match, PTO, parental leave

Skills & Requirements

Must-have

  • 2+ years ARI-TRC Call Center experience
  • 3+ years Automotive Industry experience
  • High school diploma or equivalent required

Nice-to-have

  • Bachelor's degree preferred
  • A.S.E. or O.E.M. certifications
  • Experience facilitating virtual training via Webex

Key Requirements

  • High school diploma or Trade/Vocational School certificate
  • 2+ years of ARI-TRC Call Center experience
  • 3+ years of experience in the Automotive Industry
  • Familiarity with CTI, IVR, ACD, and customer tracking systems

Work Rights

Not specified

Tailored Resume

Cover Letter