As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial customer contact to invoicing
Job Summary
As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial customer contact to invoicing.
You will be the commercial and operational point of contact for customers and drivers, ensuring smart workshop planning, adherence to appointments, and delivering service as promised to minimize truck downtime.
The company offers a year contract with the prospect of a permanent position, an attractive benefits package including a bonus scheme and pension, and attention to work-life balance with ample vacation days.
Matching Summary
As a Service Coordinator, you will be the link between our customers, the workshop, and the warehouse, managing planning and ensuring everything runs smoothly from initial customer contact to invoicing.
Skills & Requirements
Must-have
Connect customers, workshop, and warehouse
Manage workshop planning
Handle customer communication
Process workshop invoices
Utilize dealer systems
Nice-to-have
Proactive customer advice
Minimize truck downtime
Enhance customer satisfaction
Team player
Enthusiastic team environment
Key Requirements
MBO-4 or HBO (Associate Degree) technical or commercial education
Experience in a similar role or the truck/garage industry is a plus
Available for 40 hours per week (32 or 36 hours negotiable)