Base: £35,000 (includes service charge); bonus/equ...
Previous experience in luxury hospitality
Strong interpersonal skills to build rapport
Highly organised with strong attention to detail
The role serves as the first point of contact for members, delivering warm welcomes and exceptional service while supporting events and membership sales teams
Job Summary
The role serves as the first point of contact for members, delivering warm welcomes and exceptional service while supporting events and membership sales teams.
Employees enjoy a £35,000 package including hotel service charge, up to 20 complimentary nights at Four Seasons properties, and free meals on duty.
The position requires flexibility to work across five 8-hour shifts from Monday to Friday, covering operating hours from 7am to 11pm.
Matching Summary
The role serves as the first point of contact for members, delivering warm welcomes and exceptional service while supporting events and membership sales teams.
Salary
Base: £35,000 (includes service charge); Bonus/Equity: Not specified; Benefits: Up to 20 complimentary nights, free meals, 33 days holiday max, wellness days, life insurance
Skills & Requirements
Must-have
Previous experience in luxury hospitality
Strong interpersonal skills to build rapport
Highly organised with strong attention to detail
Confident using Microsoft Office and Club systems
Nice-to-have
Passion for creating memorable guest experiences
Ability to work flexible early morning and late evening shifts
Natural ability to greet members with discretion
Key Requirements
Right to Work in the UK required
Experience in private members club environment preferred