The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience
Job Summary
The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.
Responsibilities include performing clerical functions such as check-in, eligibility verification, appointment scheduling, and point-of-service payment collection.
The role requires physical stamina for extended periods of sitting, standing, walking, and occasionally lifting supplies or pushing wheelchairs.
Matching Summary
The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.
Skills & Requirements
Must-have
High school graduate or equivalent required
Excellent communication and facilitation skills
Ability to lift up to 30 pounds occasionally
Nice-to-have
Customer service experience preferred
Graduate of administrative training programs
Compassionate patient-centric mindset
Key Requirements
Minimum one year practice-based healthcare experience preferred