Customer Service Representative

Hunter Douglas

Rotterdam, Netherlands
On-site
Service-oriented problem solver
Efficient planner for technicians
Customer-focused communication
Hunter Douglas, a leading manufacturer of window coverings and architectural products, is seeking a Customer Service Representative in Rotterdam. The role involves providing top-notch service to dealers and consumers, coordinating service schedules, and ensuring customer satisfaction

Job Summary

  • As a Service & Planning Specialist, you will be a crucial part of the Hunter Douglas Service Team, supporting dealers and field service employees to ensure customer satisfaction and product quality.
  • Your responsibilities will include providing top-notch service to dealers for after-sales issues, efficiently planning technician schedules, and maintaining clear communication with all parties involved.
  • Hunter Douglas offers challenging growth opportunities, competitive compensation, and a supportive team environment with regular social and sports activities.

Matching Summary

Match Score: 85

Hunter Douglas, a leading manufacturer of window coverings and architectural products, is seeking a Customer Service Representative in Rotterdam. The role involves providing top-notch service to dealers and consumers, coordinating service schedules, and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Service-oriented problem solver
  • Efficient planner for technicians
  • Customer-focused communication
  • Dealer and consumer support
  • After-sales support

Nice-to-have

  • Driven, intelligent, creative, entrepreneurial
  • Team player
  • Proactive in seeking challenges
  • Enjoys social and sports outings

Key Requirements

  • Experience with service and/or planning tasks
  • Availability for 32 to 40 hours per week
  • Strong communication skills
  • Service-oriented mindset
  • Ability to switch between tasks easily

Work Rights

Not specified

Tailored Resume

Cover Letter