Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Exceptional customer service
Staff training and development
Compliance with company policies
Crater Lake Ford is seeking an Automotive Fixed Operations Manager to oversee service and parts staff, ensuring exceptional customer service and compliance with company policies. The role involves recruiting, training, and managing staff while optimizing productivity and customer engagement

Job Summary

  • Manage the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsible for the hiring, training and development of all related personnel, serving as the liaison between the store and Lithia Home Offices Fixed Operations.
  • Offers best in class industry benefits including competitive pay, career advancement opportunities, medical, dental, vision plans, paid holidays & PTO, disability and life insurance, 401(k), employee stock purchase plan, vehicle purchase discounts, and wellness programs.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking an Automotive Fixed Operations Manager to oversee service and parts staff, ensuring exceptional customer service and compliance with company policies. The role involves recruiting, training, and managing staff while optimizing productivity and customer engagement.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff training and development
  • Compliance with company policies
  • Resolving customer concerns
  • Maintaining professional work areas

Nice-to-have

  • Adaptability and accountability
  • Focus on results and planning
  • Humility and continuous learning
  • Teamwork and positive attitude

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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