Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
Maintains CSI at or above Company standards, maintains an organized, clean and safe work area, and participates in required training.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
Skills & Requirements
Must-have
customer service
vehicle maintenance and repair
scheduling appointments
service order entry
dealership management system
Nice-to-have
servant leadership
teamwork through trust
commitment to customer enthusiasm
passion for winning
accountability at all levels
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience