Customer Advisor - Electronic (malay & English Skills)

Concentrix

Bangkok, Thailand
Onsite
Live chat support
Email support
Inbound call handling
Engage with customers primarily through inbound call, live chat and email to assist with different inquiries and service-related questions

Job Summary

  • Engage with customers primarily through inbound call, live chat and email to assist with different inquiries and service-related questions.
  • Provide clear and helpful advice on using our services and product, ensuring customers have a smooth and positive experience.
  • KPI performance & Attendance incentives, Annual Salary adjustments, Annual Bonus, and Medical insurance are provided.

Matching Summary

Engage with customers primarily through inbound call, live chat and email to assist with different inquiries and service-related questions.

Skills & Requirements

Must-have

  • Live chat support
  • Email support
  • Inbound call handling
  • Electronic products and services

Nice-to-have

  • Positive customer experience
  • Team collaboration
  • Flexible working hours

Key Requirements

  • Bachelor degree
  • Foreign national
  • B2 English proficiency
  • Native Malay proficiency

Work Rights

Foreign national

Sponsorship: available

Tailored Resume

Cover Letter