Head Of Americas - Professional Services - Managing Director - Charles River Development -

State Street

Burlington, MA, US
Base: $170,000 - $282,500 annual; bonus/equity: no...
Fully remote
Client implementation management
Team leadership and mentoring
Financial systems experience
The Head of Professional Services will manage Delivery Directors and their teams to ensure successful implementation of the Charles River Investment Management Solution

Job Summary

  • The Head of Professional Services will manage Delivery Directors and their teams to ensure successful implementation of the Charles River Investment Management Solution.
  • State Street offers competitive benefits, flexible work programs, and a commitment to inclusion, diversity, and social responsibility.
  • The role involves working closely with sales leadership to develop business and maintaining high client satisfaction and retention.

Matching Summary

The Head of Professional Services will manage Delivery Directors and their teams to ensure successful implementation of the Charles River Investment Management Solution.

Salary

Base: $170,000 - $282,500 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including 401K match, insurance, paid time off, and incentive compensation

Skills & Requirements

Must-have

  • Client implementation management
  • Team leadership and mentoring
  • Financial systems experience
  • Project delivery on time and budget
  • Cross-functional collaboration
  • Revenue and utilization target achievement

Nice-to-have

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with AI and Blockchain technologies
  • Ability to develop cross functional processes
  • High motivation and initiative
  • Customer satisfaction focus

Key Requirements

  • 10+ years of relevant experience
  • Proven management of 10+ consultants
  • BA/MS degree in Finance, Economics, Computer Science or related field
  • Experience implementing financial systems
  • Strong knowledge of investment industry
  • Ability to manage multi-tier financial applications

Work Rights

Not specified

Tailored Resume

Cover Letter