Renewal Specialist

Concentrix

Cairo, Egypt
Not specified
Outbound phone and email communication
Contract renewal and upselling skills
Crm data management proficiency
Concentrix is seeking a Renewal Specialist in Cairo, Egypt, to engage customers and drive the renewal of contracts for their products and services. The role emphasizes effective communication, sales forecasting, and customer relationship management within a dedicated territory

Job Summary

  • The role focuses on demonstrating product value to customers primarily through selling and renewing contracts.
  • Employees must manage a high volume of daily outbound communications via phone and email while maintaining accurate sales forecasts.
  • Success requires mastering product knowledge to assess client needs and effectively handle objections to retain or win business.

Matching Summary

Match Score: 80

Concentrix is seeking a Renewal Specialist in Cairo, Egypt, to engage customers and drive the renewal of contracts for their products and services. The role emphasizes effective communication, sales forecasting, and customer relationship management within a dedicated territory.

Skills & Requirements

Must-have

  • Outbound phone and email communication
  • Contract renewal and upselling skills
  • CRM data management proficiency
  • Product knowledge mastery
  • Objection handling capabilities

Nice-to-have

  • Strong team collaboration abilities
  • Professional customer experience focus
  • Competitive market awareness

Key Requirements

  • Full-time employment status
  • Fluency in English language

Work Rights

Not specified

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