Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets
Job Summary
Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.
Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.
Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.
Matching Summary
Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.
Salary
100K - 150K
Skills & Requirements
Must-have
Deliver exceptional financial results
Maximize effectiveness of the business
Relentlessly innovate implementation strategies
Proactive customer follow up and issue management
Develop a motivated team of service professionals
Create a work environment that promotes learning
Nice-to-have
Build a recognition system
Achieve customer satisfaction and revenue targets
Key Requirements
Direct leadership in professional services delivery