Base: 90,000 to 112,500 usd annually; bonus/equity...
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Customer onboarding and training
Saas product adoption
Ai-enabled legal technology
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Epiq is seeking a Customer Success Manager to support the adoption and growth of its AI-enabled legal technology platforms. The role emphasizes customer engagement, onboarding, and ongoing support, making it ideal for candidates with a strong customer service background in a SaaS or legal tech environment.
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Job Summary
Your work contributes to complex, global legal outcomes within a values-driven community that invests in your growth and celebrates individuality.
As a Customer Success Manager, you will guide customers through onboarding, training, and adoption of AI-enabled legal technology platforms to ensure long-term value.
Epiq offers the opportunity to work on cutting-edge legal technology, gain high visibility, and make a meaningful impact on how clients benefit from the platform.
Matching Summary
Match Score: 75
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Epiq is seeking a Customer Success Manager to support the adoption and growth of its AI-enabled legal technology platforms. The role emphasizes customer engagement, onboarding, and ongoing support, making it ideal for candidates with a strong customer service background in a SaaS or legal tech environment.
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Salary
Base: 90,000 to 112,500 USD annually; Bonus/Equity: eligible for an annual bonus; Benefits: Not specified
Skills & Requirements
Must-have
Customer onboarding and training
SaaS product adoption
AI-enabled legal technology
Client relationship management
Workflow guidance
Nice-to-have
Values-driven community
Enterprise-wide learning
External flexibility recognition
Meaningful work impact
Thrive in evolving processes
Key Requirements
Experience in SaaS, legal tech, or eDiscovery
Authorized to work in the United States
Must be authorized to work in the United States for any employer