House Recovery Specialist I (on-site)

Shelter Lending Services LLC

Tempe, AZ, United States
On-site
Post charge-off collection experience
Skip tracing tools proficiency
Fdcpa/cfpb compliance knowledge
Shelter Lending Services LLC is seeking a House Recovery Specialist I for their Tempe, AZ location. The role focuses on negotiating and providing exceptional customer service to mortgage borrowers while managing accounts and minimizing company losses

Job Summary

  • The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service to residential mortgage borrowers.
  • Employees must utilize skip tracing tools to locate borrowers and negotiate payoffs or settlements according to company guidelines.
  • The company offers comprehensive benefits including medical insurance, a 401(k) with employer match, and paid volunteer time off.

Matching Summary

Match Score: 85

Shelter Lending Services LLC is seeking a House Recovery Specialist I for their Tempe, AZ location. The role focuses on negotiating and providing exceptional customer service to mortgage borrowers while managing accounts and minimizing company losses.

Skills & Requirements

Must-have

  • Post charge-off collection experience
  • Skip tracing tools proficiency
  • FDCPA/CFPB compliance knowledge

Nice-to-have

  • Strong numeric aptitude
  • Persuasive communication skills
  • Self-starter motivation

Key Requirements

  • High School education required
  • 1+ years collection experience preferred
  • Smartphone with security app capability

Work Rights

Not specified

Tailored Resume

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