Service Sales Officer

KONE ELEVATORS PTY

Not specified.
Proactive telesales experience
Contract renegotiation skills
Customer relationship development
KONE Elevators is seeking a Service Sales Officer to engage in telesales activities, focusing on relationship-building and contract management for core customers. The role involves proactive lead generation, customer satisfaction monitoring, and collaboration with the sales team to drive maintenance and modernization sales

Job Summary

  • The role involves proactive telesales to create opportunities and manage relationships with core customers for maintenance contracts and digital services.
  • Responsibilities include negotiating expiring contracts, preventing cancellations, and supporting the sales team by qualifying leads and scheduling visits.
  • KONE fosters an innovative culture focused on sustainability, ethical business practices, and employee engagement to help individuals achieve their career goals.

Matching Summary

Match Score: 75

KONE Elevators is seeking a Service Sales Officer to engage in telesales activities, focusing on relationship-building and contract management for core customers. The role involves proactive lead generation, customer satisfaction monitoring, and collaboration with the sales team to drive maintenance and modernization sales.

Skills & Requirements

Must-have

  • Proactive telesales experience
  • Contract renegotiation skills
  • Customer relationship development
  • CRM data management
  • Sales plan execution

Nice-to-have

  • Strong communication abilities
  • Collaborative team mindset
  • Problem-solving orientation
  • Market research awareness

Key Requirements

  • Experience in telesales or phone sales
  • Ability to work with CRM systems
  • Skills in handling customer complaints

Work Rights

Not specified

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