Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday
** Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their products and services. The role involves coordinating customer interactions, managing project implementations, and acting as a liaison among various teams to promote customer success. **

Job Summary

  • The role serves as a liaison between Professional Services and Production teams to oversee enterprise-level support activities.
  • Candidates must develop success plans outlining critical success factors and drive resolution on raised customer concerns.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers per quarter.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their products and services. The role involves coordinating customer interactions, managing project implementations, and acting as a liaison among various teams to promote customer success. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday
  • Experience resolving issues at executive levels

Nice-to-have

  • Functional domain expertise with Financials
  • Proven track record building executive relationships
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Ability to travel up to 15%

Work Rights

Not specified

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