The Estates Director will lead the strategic, business, and operational management of the Mailbox estate to ensure it remains a desirable, safe, and progressive environment for customers, tenants, and visitors
Job Summary
The Estates Director will lead the strategic, business, and operational management of the Mailbox estate to ensure it remains a desirable, safe, and progressive environment for customers, tenants, and visitors.
This role involves fostering strong tenant and stakeholder relationships, managing service charge budgets, overseeing health and safety and environmental compliance, and supporting marketing and ESG strategies.
The Estates Director acts as an ambassador for the scheme and client, collaborating with local authorities, business groups, and community organizations to promote the estate and support its ongoing development.
Matching Summary
The Estates Director will lead the strategic, business, and operational management of the Mailbox estate to ensure it remains a desirable, safe, and progressive environment for customers, tenants, and visitors.
Skills & Requirements
Must-have
Onsite estate management
Tenant relationship management
Health & Safety compliance
Service charge budget preparation
Contractor and supplier management
Financial management and reporting
Nice-to-have
Marketing strategy collaboration
ESG strategy implementation
Community and stakeholder engagement
Change management support
Media relations development
Key Requirements
5-10 years management experience in mixed-use environment
Experience managing onsite/in-house teams
Proven track record with CAPEX and service charge projects