As a Client Advisor within the Contact Center in Gent, you are the privileged point of contact for our clients
Job Summary
As a Client Advisor within the Contact Center in Gent, you are the privileged point of contact for our clients.
Your tasks include handling customer inquiries and requests professionally and efficiently, analyzing customer needs to propose tailored additional products and services, and identifying new opportunities with existing customers.
Deutsche Bank offers support for emotional, mental, and physical well-being, fostering social connection and financial security with an attractive remuneration package.
Matching Summary
As a Client Advisor within the Contact Center in Gent, you are the privileged point of contact for our clients.
Skills & Requirements
Must-have
professional and efficient customer service
analyze customer needs
promote products and services
identify new opportunities
stay updated on banking evolutions
Nice-to-have
collaborate with colleagues worldwide
community for professional growth
speak-up culture
dynamic, innovative work environment
Key Requirements
Bachelor's degree in finance or economics preferred
Real interest in the financial world
Comfortable with customer contact (face to face, phone, written)
Good commercial approach
Good administrative skills
Versatile and able to switch between tasks quickly