Customer Service Engineer

MAKINO ASIA PTE LTD

Singapore, Singapore
Diploma in mechanical or mechatronics engineering
Experience with cnc machinery and manufacturing
Ability to read mechanical and electrical drawings
You will provide both on-site and remote technical support to customers operating machine tools to ensure optimal performance

Job Summary

  • You will provide both on-site and remote technical support to customers operating machine tools to ensure optimal performance.
  • The role involves diagnosing and troubleshooting mechanical, electrical, and control system issues using specialized diagnostic tools.
  • You will conduct customer training on machine operation and advise on best practices to maximize equipment lifespan.

Matching Summary

Match Score: 85

You will provide both on-site and remote technical support to customers operating machine tools to ensure optimal performance.

Skills & Requirements

Must-have

  • Diploma in Mechanical or Mechatronics Engineering
  • Experience with CNC machinery and manufacturing
  • Ability to read mechanical and electrical drawings
  • Strong diagnostic and troubleshooting skills
  • Willingness to travel locally and overseas

Nice-to-have

  • EDM knowledge is a strong advantage
  • Previous customer service experience preferred
  • Knowledge of software updates and industry trends
  • Ability to build strong customer relationships

Key Requirements

  • Diploma in Mechanical Engineering, Mechatronics, or related discipline
  • ITE technical engineering certification accepted
  • Experience in machine tools or manufacturing industry
  • Proficiency in machine tool diagnostics methodologies

Work Rights

Not specified

Tailored Resume

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