Guest Relation/Tenant Experience Executive

COVE LIVING PTE. LTD.

Singapore
Rotating days and hours
Customer-facing role experience
Conflict resolution skills
Maintenance liaison duties
COVE LIVING PTE. LTD. is seeking a Tenant Experience Executive in Singapore to enhance the guest experience by providing exceptional customer service and support to residents. The role involves resolving issues, facilitating check-ins, and planning community events, requiring strong interpersonal skills and experience in customer-facing roles

Job Summary

  • The company aims to build the leading tech flexible living platform in Asia Pacific with over 6000 rooms.
  • The role involves facilitating warm check-ins, resolving flatmate conflicts, and acting as a liaison for maintenance issues.
  • Employees are expected to provide concierge-like service and ensure units are well-maintained and tidy.

Matching Summary

Match Score: 85

COVE LIVING PTE. LTD. is seeking a Tenant Experience Executive in Singapore to enhance the guest experience by providing exceptional customer service and support to residents. The role involves resolving issues, facilitating check-ins, and planning community events, requiring strong interpersonal skills and experience in customer-facing roles.

Skills & Requirements

Must-have

  • Customer-facing role experience
  • Conflict resolution skills
  • Maintenance liaison duties

Nice-to-have

  • Hospitality industry background
  • Early-stage startup experience
  • Community event planning

Key Requirements

  • Minimum 2 years customer-facing experience
  • Diploma in any field
  • Rotating days and hours availability

Work Rights

Not specified

Tailored Resume

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