Insurance Program Director

DXC Technology UK

Beijing, China
End-to-end service delivery leadership
Client concern resolution
Strategic approach development
Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations

Job Summary

  • Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations.
  • Collaborates with account teams, leverages use of innovation, works with account management teams and service delivery/COE resources to identify and develop solution opportunities and ensure appropriate implementation of customer solutions.
  • Trains and evaluates employees to enhance their performance, development, and work product, and addresses performance issues and makes recommendations for personnel actions.

Matching Summary

Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations.

Skills & Requirements

Must-have

  • End-to-end service delivery leadership
  • Client concern resolution
  • Strategic approach development
  • Solution opportunity identification
  • Operating model leverage
  • Application design and review
  • Development methodology expertise

Nice-to-have

  • Fostering inclusive environment
  • Prioritizing in-person collaboration
  • Supporting wellbeing and productivity
  • Enhancing product quality and efficiency

Key Requirements

  • 10+ years leading teams
  • Delivery and project experience
  • Managing customer expectations
  • Managing delivery timelines
  • Software design lifecycle experience
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

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