Customer Service Specialist

Concentrix

Parramatta, New South Wales, Australia
$26.70 + super + incentives ph
Fully remote
Handle inbound enquiries
Support australians navigating financial services
Deliver exceptional service and accuracy
Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing

Job Summary

  • Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.
  • Enjoy the stability of a permanent full-time role, the flexibility of 100% remote work, and the opportunity to make a meaningful impact while building your career with Concentrix.
  • Work From Where you are needed – 100% remote permanent opportunity with job security and growth opportunities.

Matching Summary

Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.

Salary

$26.70 + Super + Incentives

Skills & Requirements

Must-have

  • Handle inbound enquiries
  • Support Australians navigating financial services
  • Deliver exceptional service and accuracy
  • Work within a connected, fully remote team
  • Reliable home internet (minimum 50Mbps download / 20Mbps upload)
  • Private and professional home workspace

Nice-to-have

  • Passion for helping people
  • Clear communication skills
  • Prior customer service experience advantageous
  • Inclusive culture
  • Diversity and inclusion

Key Requirements

  • Australian Citizenship required
  • Ability to pass police check
  • Ability to complete financial pre-employment checks
  • Ability to complete government clearance
  • Located within 50km of Parramatta for equipment pickup

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter