Customer Service Representative - Patient Registration Team Lead

RPS Solutions (R1RCM)

Milwaukee, WI, United States
Base: $17.39 - $26.24 ph; bonus/equity: not specif...
Excellent customer service experience
Ability to manage team performance
Proficient with technology
You’ll be the shift lead for our Customer Service team that helps our patients check into the hospital

Job Summary

  • You’ll be the shift lead for our Customer Service team that helps our patients check into the hospital.
  • This position will oversee the day-to-day performance metrics for Patient Experience Specialists.
  • We care about your progress toward career goals.

Matching Summary

You’ll be the shift lead for our Customer Service team that helps our patients check into the hospital.

Salary

Base: $17.39 - $26.24 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Excellent customer service experience
  • Ability to manage team performance
  • Proficient with technology

Nice-to-have

  • Positive departmental culture
  • Career growth opportunities
  • Team engagement focus

Key Requirements

  • High School Diploma or GED
  • Up to date on vaccinations
  • Pass a drug test

Work Rights

Not specified

Tailored Resume

Cover Letter