Technical Support

Careeler

Melbourne, Australia
Fully remote
Second-level technical support
Troubleshooting complex issues
Strong communication skills
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You’ll balance multiple competing priorities while maintaining a focus on service quality and responsiveness.
  • EML provides career opportunities and great employee benefits, including a corporate wellbeing program and comprehensive learning opportunities.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • second-level technical support
  • troubleshooting complex issues
  • strong communication skills

Nice-to-have

  • flexibility in a fast-paced environment
  • team capability building
  • customer-centric approach

Key Requirements

  • Minimum 3 years’ experience
  • ITIL v4 certification essential
  • Full Australian working rights

Work Rights

Not specified

Tailored Resume

Cover Letter