Ketch Kloud Inc is seeking a Customer Experience Engineer in Bengaluru, India, to enhance customer satisfaction by troubleshooting and optimizing software functionalities within their innovative data privacy and cybersecurity product. The role requires strong technical skills in software development, API integration, and customer support, alongside a collaborative and growth-oriented mindset
Job Summary
The role involves facilitating the complete end-to-end customer experience by resolving critical technical issues promptly.
Candidates will provide expert guidance to customers on deploying, scaling, and maintaining applications on the Ketch platform.
The company culture is built on values of Passion, Growth, Grit, Collaboration, and Integrity to drive decision-making.
Matching Summary
Match Score: 85
Ketch Kloud Inc is seeking a Customer Experience Engineer in Bengaluru, India, to enhance customer satisfaction by troubleshooting and optimizing software functionalities within their innovative data privacy and cybersecurity product. The role requires strong technical skills in software development, API integration, and customer support, alongside a collaborative and growth-oriented mindset.
Skills & Requirements
Must-have
RESTful and SOAP API expertise
Python, JavaScript, or Ruby scripting
Postman for API testing and troubleshooting
Nice-to-have
React Native or Flutter mobile development
Docker and Kubernetes orchestration
Passion, Growth, Grit, Collaboration values
Key Requirements
Extensive debugging and problem-solving expertise
Deep understanding of website and mobile app development
Experience integrating third-party services and tools