Senior Services Manager - Customer Service Management
Trampardecasa Com Br
Gas turbine and steam turbine operations
Customer service management
Project and services management
As Senior Services Manager - Customer Service Management, you will lead complex, cross-functional projects and act as the primary customer contact ensuring timely issue resolution
Job Summary
As Senior Services Manager - Customer Service Management, you will lead complex, cross-functional projects and act as the primary customer contact ensuring timely issue resolution.
The role involves managing budgets and resources, driving continuous improvement, and contributing to strategic business planning within the Industrial and Energy Technology team.
Baker Hughes invests in employee development, wellbeing, and offers comprehensive benefits including private medical care and tailored financial programs.
Matching Summary
As Senior Services Manager - Customer Service Management, you will lead complex, cross-functional projects and act as the primary customer contact ensuring timely issue resolution.
Skills & Requirements
Must-have
Gas Turbine and Steam Turbine operations
Customer service management
Project and services management
Budget and resource management
Compliance with regional standards
Cross-functional project leadership
Nice-to-have
Time management skills
Vendor and internal team coordination
Interpersonal influence skills
Adaptability to compliance-driven environment
Industry-specific logistics knowledge
Ability to work under pressure
Key Requirements
Bachelor’s degree from accredited university
Minimum 5 years business operations experience
Minimum 5 years field experience with gas turbines and related equipment
Proven project management skills
Experience managing and developing teams
Familiarity with Qatar and Gulf region oil and gas business