Customer Success Manager - Data360 - Missionforce - Ts/sci Clearance

Salesforce UK

Base: $123,100 - $186,300 annually; bonus/equity: ...
Active ts/sci security clearance
Us citizenship required
Tableau desktop and cloud expertise
The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant ROI on the Signature Success Plan

Job Summary

  • The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant ROI on the Signature Success Plan.
  • This role requires active TS/SCI clearance and US citizenship to support defense, intelligence, and law enforcement agencies with secure cloud solutions.
  • Candidates must demonstrate proficiency in Tableau, Salesforce Data Cloud, and AI agents to automate tasks and drive strategic customer success.

Matching Summary

The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant ROI on the Signature Success Plan.

Salary

Base: $123,100 - $186,300 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • Active TS/SCI Security Clearance
  • US Citizenship Required
  • Tableau Desktop and Cloud expertise
  • Salesforce Data Cloud knowledge
  • 3+ years Customer Success experience
  • AI agent proficiency and prompt engineering

Nice-to-have

  • Experience with National Security agencies
  • Strong C-level stakeholder management
  • Consulting skills for business value
  • Background in government procurement
  • Ability to drive platform adoption

Key Requirements

  • Active TS/SCI Clearance
  • US Citizen (no dual citizenship)
  • 3+ years Customer Success or SaaS experience
  • Tableau Desktop Specialist certification
  • Salesforce Data Cloud Consultant certification

Work Rights

Must have US citizenship and no dual citizenship

Tailored Resume

Cover Letter