Retail Platforms DevOps/Ops Manager

CMC-APAC PRIVATE LIMITED

Singapore
Not specified (potentially hybrid or fully remote based on common practices in tech roles).
Incident ticketing management
Vendor management
Bcp/dr planning
CMC-APAC Private Limited is seeking a Retail Platforms DevOps/Ops Manager to oversee operational support for online trading platforms. The ideal candidate will have experience in financial services, particularly in incident and operations management, and should possess strong communication skills along with a proactive approach to process improvement

Job Summary

  • The role involves managing daily operational support tasks including incident ticketing, stock inventory, and exchange connectivity testing for online trading platforms.
  • Candidates will be responsible for handling cross-platform incidents, compliance queries, and ensuring strict adherence to SLAs while coordinating with vendors and internal teams.
  • The position requires supporting mini projects, conducting user acceptance testing, and developing training materials to enhance platform usability and operational excellence.

Matching Summary

Match Score: 85

CMC-APAC Private Limited is seeking a Retail Platforms DevOps/Ops Manager to oversee operational support for online trading platforms. The ideal candidate will have experience in financial services, particularly in incident and operations management, and should possess strong communication skills along with a proactive approach to process improvement.

Skills & Requirements

Must-have

  • Incident ticketing management
  • Vendor management
  • BCP/DR planning
  • SLA adherence monitoring
  • UAT support
  • Platform runbooks maintenance

Nice-to-have

  • Strong written communication skills
  • Proactive problem-solving mindset
  • Continuous operational efficiency focus
  • Collaborative team player

Key Requirements

  • 3–5 years experience in online trading platforms
  • Diploma or Bachelor's degree in Business or Finance
  • Experience in incident, problem, change, and operations management

Work Rights

Not specified

Tailored Resume

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