Thalamus is seeking a Support Technician to join their team in Eskilstuna, Sweden. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for customer service, while the position offers opportunities for personal development and a supportive work culture
Job Summary
The role involves ensuring the customer's IT environment functions smoothly through real-time problem solving and planned tasks.
Thalamus offers a secure employment with collective agreements, pension, insurance, and opportunities for certification and development.
As a consultant, you will represent the company at client sites while collaborating closely with their IT departments and users.
Matching Summary
Match Score: 85
Thalamus is seeking a Support Technician to join their team in Eskilstuna, Sweden. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for customer service, while the position offers opportunities for personal development and a supportive work culture.
Salary
Fixed monthly salary; Collective agreement (TechSverige); Pension and insurance included
Skills & Requirements
Must-have
3 years experience as support technician
Windows 10/11 and Microsoft 365 knowledge
Active Directory and network troubleshooting
Hardware installation and configuration skills
ITSM tool experience like ServiceNow or TopDesk
Nice-to-have
Strong service orientation and communication skills