Patient Access Liaison I - Access Center - Full Time 8 Hour Rotating Shift (non-exempt) (union)

uscdirectory.usc.edu

Los Angeles, CA, USA
Base: $21.00 – $33.15; bonus/equity: not specified...
Fully remote
Customer service experience
Ability to multi-task
Excellent verbal and written communication skills
The Patient Access Liaison I serves as the primary point of contact for access to USC academic medical centers

Job Summary

  • The Patient Access Liaison I serves as the primary point of contact for access to USC academic medical centers.
  • This role involves answering and directing calls, scheduling appointments, and ensuring compliance with HIPAA regulations.
  • The position emphasizes high-quality customer service and teamwork within the Patient Access Center.

Matching Summary

The Patient Access Liaison I serves as the primary point of contact for access to USC academic medical centers.

Salary

Base: $21.00 – $33.15; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Ability to multi-task
  • Excellent verbal and written communication skills

Nice-to-have

  • Knowledge of HIPAA compliance
  • Bilingual in Spanish or Chinese
  • High-level computer literacy

Key Requirements

  • Minimum 2 years of customer service experience
  • High school diploma or equivalent required
  • Vocational certificates in healthcare preferred

Work Rights

Not specified

Tailored Resume

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