Product Management Director - Customer Success Data Platform

Salesforce

Multiple Locations
Base: $164,000 - $261,500 annually; bonus/equity: ...
Data platform modernization strategy
End-to-end telemetry leadership
Strategic bridge & requirement synthesis
Lead the multi-year roadmap for the Data Platform, transitioning from legacy systems to a modernized architecture that scales across all CSG analytical products

Job Summary

  • Lead the multi-year roadmap for the Data Platform, transitioning from legacy systems to a modernized architecture that scales across all CSG analytical products.
  • Serve as the primary architect of the telemetry strategy, partnering with internal Salesforce product teams and third-party providers to identify and ingest high-value signals.
  • Define and enforce rigorous standards for data reliability, speed, and transparency, ensuring data is fully auditable and compliant.

Matching Summary

Lead the multi-year roadmap for the Data Platform, transitioning from legacy systems to a modernized architecture that scales across all CSG analytical products.

Salary

Base: $164,000 - $261,500 annually; Bonus/Equity: company bonus, incentive for sales roles, equity as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Data Platform Modernization Strategy
  • End-to-End Telemetry Leadership
  • Strategic Bridge & Requirement Synthesis
  • Operational Excellence & Auditability
  • Advanced Signal Governance
  • Growth & Integration Management

Nice-to-have

  • AI-driven insights
  • Customer health analytics
  • Workforce transformation
  • Agentic era leadership

Key Requirements

  • 10+ years Product Management experience
  • Building foundational data platforms
  • Data Architecture & Telemetry Expertise
  • Strategic Governance & Compliance
  • Analytical Product Lifecycle experience
  • Executive Stakeholder Mastery
  • Operational Rigor
  • Bachelor's degree in Computer Science, Engineering, Data Science, or related field

Work Rights

Not specified

Tailored Resume

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