Assistant Director Of Housekeeping 客房副总监

Four Seasons

Hangzhou, China
On-site
Manage housekeeping staff
Develop cleaning programs
Resolve customer complaints
The Four Seasons is seeking an Assistant Director of Housekeeping for its Hangzhou location, responsible for overseeing the housekeeping department's operations and financial management. The ideal candidate will have at least five years of relevant experience and demonstrate strong leadership and communication skills

Job Summary

  • The Assistant Director of Housekeeping is responsible for the financial and operational management of the housekeeping department, comprising of Rooms, Linen and Uniform, Valet and Seamstress, Public Areas, Flower Shop and Contractors.
  • This role involves managing staff, establishing cleaning and preventive maintenance programs, resolving customer complaints, and assuring the financial goals of the department are met.
  • The company offers competitive salary and benefits, excellent training and development opportunities, complimentary accommodation at other Four Seasons Hotels and Resorts, and complimentary employee meals.

Matching Summary

Match Score: 85

The Four Seasons is seeking an Assistant Director of Housekeeping for its Hangzhou location, responsible for overseeing the housekeeping department's operations and financial management. The ideal candidate will have at least five years of relevant experience and demonstrate strong leadership and communication skills.

Skills & Requirements

Must-have

  • Manage housekeeping staff
  • Develop cleaning programs
  • Resolve customer complaints
  • Control departmental expenses
  • Maintain inventory records
  • Supervise personnel effectiveness

Nice-to-have

  • Calm and patient demeanor
  • Service passion
  • Team player
  • Fair and responsible
  • Logic and eye for details
  • Approachable and willing to help

Key Requirements

  • Minimum 5 years' experience in related position
  • Reading, writing and oral proficiency in English
  • Proven leadership skills in a hotel/resort environment

Work Rights

Not specified

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