Comcast is seeking an experienced Incident Response Manager for its Engineering Operations team in Chennai, India. The role requires strong technical skills in incident management and a proactive approach to problem-solving in a fast-paced environment
Job Summary
The role requires an experienced professional to lead and manage high-impact incidents in a dynamic environment without relying solely on predefined SOPs.
Candidates must serve as the single point of contact for senior business leaders and VPs during major incidents while coordinating across multiple engineering disciplines.
Comcast offers career opportunities across a wide range of locations and disciplines for individuals passionate about revolutionizing industries through media and technology.
Matching Summary
Match Score: 85
Comcast is seeking an experienced Incident Response Manager for its Engineering Operations team in Chennai, India. The role requires strong technical skills in incident management and a proactive approach to problem-solving in a fast-paced environment.
Skills & Requirements
Must-have
Strong technical background in System Engineering
Experience managing critical production incidents
Ability to operate without predefined SOPs
Excellent communication with senior stakeholders
Knowledge of APIs, SaaS platforms, and Cloud technologies
Nice-to-have
Confidence handling high-pressure situations
Experience leading cross-functional engineering teams
Proven ability to drive process improvements
Expertise in root cause analysis and post-incident reviews
Key Requirements
7-10 years of relevant work experience
Bachelor's Degree preferred or equivalent experience
Relevant industry standard technical certifications