Mitarbeiter Kundenservice (w/m/d)

LexisNexis Österreich

Wien, Austria
Base: €36,000 + ; bonus/equity: not specified; ben...
Hybrid
Excellent german communication skills
Experience in customer service roles
Proficiency with office applications
LexisNexis Österreich is seeking a full-time Customer Service Representative to join their hybrid team in Vienna. The role requires excellent communication skills in German, experience in customer service, and a proactive approach to handling customer inquiries and issues

Job Summary

  • You will serve as the primary contact point for all customer inquiries regarding legal information products and digital solutions.
  • The role offers a hybrid work model in Vienna with a modern office located directly next to the WU Campus.
  • Employees receive a gross annual base salary starting at €36,000 along with benefits including a job ticket and pension plan.

Matching Summary

Match Score: 85

LexisNexis Österreich is seeking a full-time Customer Service Representative to join their hybrid team in Vienna. The role requires excellent communication skills in German, experience in customer service, and a proactive approach to handling customer inquiries and issues.

Salary

Base: €36,000+; Bonus/Equity: Not specified; Benefits: Job ticket, pension provision, employee discounts, health care

Skills & Requirements

Must-have

  • Excellent German communication skills
  • Experience in customer service roles
  • Proficiency with Office applications
  • CRM system knowledge
  • Conflict resolution abilities

Nice-to-have

  • English language proficiency
  • Commercial background qualification
  • Team player attitude
  • Humorous work environment fit
  • Trend identification skills

Key Requirements

  • Completed commercial education or equivalent qualification
  • Fluency in German (written and spoken)
  • Prior experience in customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter