Technical Support Specialist - Figma Weave (tel Aviv, Israel)
Figma Inc
Tel Aviv, Israel
On-site
Troubleshoot complex bugs
Diagnose sophisticated bugs
Customer issue ownership
Figma Inc. is seeking a Technical Support Specialist for their Figma Weave platform in Tel Aviv, Israel. The role involves troubleshooting complex technical issues, collaborating with internal teams, and enhancing customer experiences within a fast-paced environment
Job Summary
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function.
You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.
Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave.
Matching Summary
Match Score: 85
Figma Inc. is seeking a Technical Support Specialist for their Figma Weave platform in Tel Aviv, Israel. The role involves troubleshooting complex technical issues, collaborating with internal teams, and enhancing customer experiences within a fast-paced environment.