Itsm Data & Process Governance Analyst

Micron Technology

India
Not specified; variable pyy program as applicable;...
**
Itil knowledge preferred
Servicenow reporting experience
Power bi and excel analytics
** Micron Technology is seeking an ITSM Data & Process Governance Analyst to support IT Service Management practices, focusing on data analysis, process improvement, and governance within IT operations. The role is ideal for early-career professionals with a foundational understanding of ITSM and strong analytical skills. **

Job Summary

  • This role supports core IT Service Management processes including Incident, Major Incident, Problem, Change, Knowledge, and Configuration Management.
  • The successful candidate will build dashboards using ServiceNow, Power BI, and Excel to track operational performance and compliance.
  • Micron offers comprehensive benefits including medical insurance, provident fund contributions, gratuity, and variable pay programs.

Matching Summary

Match Score: 75

** Micron Technology is seeking an ITSM Data & Process Governance Analyst to support IT Service Management practices, focusing on data analysis, process improvement, and governance within IT operations. The role is ideal for early-career professionals with a foundational understanding of ITSM and strong analytical skills. **

Salary

Not specified; Variable pay program as applicable; Medical & hospitalization insurance included

Skills & Requirements

Must-have

  • ITIL knowledge preferred
  • ServiceNow reporting experience
  • Power BI and Excel analytics
  • Incident Change Problem Management
  • CMDB governance support

Nice-to-have

  • Early career professional welcome
  • Strong analytical problem solving
  • Process automation interest
  • Clear written communication skills
  • Data driven decision making

Key Requirements

  • Approximately 1 year of experience typical
  • Working knowledge of ITSM basics
  • Solid writing and documentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter