Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (remote)

GE Appliances

Rapid City, SD, USA
Base: $17.85ph; bonus/equity: not specified; benef...
Fully remote
Bilingual in english and spanish
Call-center experience
Escalated customer service experience
As a Bilingual Remote Consumer Advocate, you will resolve escalated customer service issues in both English and Spanish

Job Summary

  • As a Bilingual Remote Consumer Advocate, you will resolve escalated customer service issues in both English and Spanish.
  • We offer a base rate of $17.85/hour plus incentives based on quality scores, paid weekly.
  • Our culture emphasizes inclusion and diversity, fostering an environment where every individual feels valued.

Matching Summary

As a Bilingual Remote Consumer Advocate, you will resolve escalated customer service issues in both English and Spanish.

Salary

Base: $17.85/hour; Bonus/Equity: Not specified; Benefits: Paid time off, medical, dental, vision, and prescription benefits eligibility on day 1

Skills & Requirements

Must-have

  • Bilingual in English and Spanish
  • Call-center experience
  • Escalated customer service experience

Nice-to-have

  • Passion for helping customers
  • Ability to work independently
  • Critical thinking skills

Key Requirements

  • High School Diploma or GED
  • Minimum of 1-year Call-Center experience
  • Minimum of 2-years Escalated Customer Service experience

Work Rights

Not specified

Tailored Resume

Cover Letter