The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems
Job Summary
The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.
Responsibilities include reviewing, maintaining, and processing fiscal/account records, verifying insurance benefits, and resolving payment and billing issues.
The role also involves assisting with reception duties such as checking in patients, collecting payments, and answering phones.
Matching Summary
The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.
Skills & Requirements
Must-have
Medical office administrative tasks
Patient account maintenance
Insurance benefit verification
Payment reconciliation
Confidentiality of patient records
Nice-to-have
Customer service excellence
Professional public presentation
Effective communication skills
Ability to work with diverse populations
Key Requirements
High school diploma or equivalent
2+ years' prior medical office experience
2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)