Xfinity Retail Service Associate

Sky (Comcast)

Arvada, CO, United States
Base: $19.31; bonus/equity: most sales positions e...
Mobile activations and customer education
Technical and operational support
Troubleshooting device or service issues
Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $19.31; Bonus/Equity: Most sales positions eligible for Commission, most non-sales positions eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Technical and operational support
  • Troubleshooting device or service issues
  • Customer account management
  • Processing returns and exchanges

Nice-to-have

  • White-glove customer experience
  • Enthusiastic learner and advocate
  • Teamwork and collaboration
  • Drive results and operational excellence

Key Requirements

  • 0-2 Years Relevant Work Experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter