服务解决方案销售主任

KONE

Ganzhou, China
Telesales and phone sales
Customer relationship development
Lead qualification and communication
Telesales to create opportunities proactively for core 2 and core 3 customers including maintenance contract conversions, renegotiations, and new digital services

Job Summary

  • Telesales to create opportunities proactively for core 2 and core 3 customers including maintenance contract conversions, renegotiations, and new digital services.
  • Responsible for gathering relevant information about market and competitors while interacting with customers, renegotiating expiring contracts, and responding to cancellation risks.
  • KONE focuses on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Telesales to create opportunities proactively for core 2 and core 3 customers including maintenance contract conversions, renegotiations, and new digital services.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Contract renegotiation and cancellation prevention
  • Complaint and query handling
  • Market and competitor information gathering

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical business practices
  • Trust and respect among co-workers
  • Career and personal goal achievement

Key Requirements

  • Experience in sales
  • Experience in telesales
  • Experience in customer relationship management

Work Rights

Not specified

Tailored Resume

Cover Letter