Front Desk Agent

Pyramid Global Hospitality

Marlborough, MA, US
Base: $18; bonus/equity: lucrative bonus programs ...
**
Valid driver's license with no major infractions for 6 months
At least one year in customer service role
Ability to work full shift standing
** Pyramid Global Hospitality is seeking a Front Desk Agent for their Embassy Suites by Hilton in Marlborough, MA. The ideal candidate should have a passion for customer service, with at least one year of experience in a guest-facing role, and be prepared to create memorable experiences for guests while working in a collaborative environment. **

Job Summary

  • The company values its employees through a supportive culture, comprehensive benefits including 401k with match, and ongoing training opportunities.
  • The Guest Services Agent creates memorable first impressions by welcoming guests, assisting with luggage, and providing local area knowledge.
  • Candidates must be able to work various shifts including weekends and holidays while standing for the duration of the shift.

Matching Summary

Match Score: 75

** Pyramid Global Hospitality is seeking a Front Desk Agent for their Embassy Suites by Hilton in Marlborough, MA. The ideal candidate should have a passion for customer service, with at least one year of experience in a guest-facing role, and be prepared to create memorable experiences for guests while working in a collaborative environment. **

Salary

Base: $18; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, paid time off

Skills & Requirements

Must-have

  • Valid driver's license with no major infractions for 6 months
  • At least one year in customer service role
  • Ability to work full shift standing
  • Weekend availability required

Nice-to-have

  • Hospitality industry experience is a plus
  • Outgoing and engaging personality
  • Strong desire to make an impact on others

Key Requirements

  • Valid drivers license
  • One year customer service experience
  • No major driving infractions for 6 months

Work Rights

Not specified

Tailored Resume

Cover Letter