As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets
Job Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.
You’ll work closely with marketing, product, and behavioural science teams to manage the end-to-end build and delivery of digital experiences and communications.
We have many flexible working options within our team so talk to us about which arrangements would work best for you.
Matching Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.
Skills & Requirements
Must-have
digital optimisation skills
conversion optimisation platforms experience
customer journey mapping
stakeholder management skills
Adobe Analytics expertise
behaviourally driven communications
data-led decision making
Nice-to-have
strong copy and written communication skills
collaborative team environment
risk management awareness
customer-focused mindset
experience with A/B testing
enthusiasm for digital projects
Key Requirements
experience with Adobe Target and Audience Manager
proven stakeholder management and influencing skills
strong analytical and financial acumen
risk management experience
customer focus
experience in digital and omni-channel customer journey mapping