Retail Customer Service Officer Relief

AusPost

South Yarra, Victoria, Australia
Adult pyy rate $28.58ph increasing to $30.55ph aft...
**
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
** Australia Post is seeking a Retail Customer Service Officer Relief to support multiple locations in South Yarra, St Kilda, Burnley, and Toorak, Victoria. The role involves providing excellent customer service, managing transactions, and promoting products, while also offering extensive training and opportunities for career development. **

Job Summary

  • Relief team members will be allocated shifts at multiple Post Offices within a geographical location including St Kilda, Burnley, Toorak and South Yarra.
  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services such as Australian Passport Interviews.
  • Employees receive extensive supportive training during the first 8 weeks followed by part-time hours of 25 per week with competitive pay rates.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer Relief to support multiple locations in South Yarra, St Kilda, Burnley, and Toorak, Victoria. The role involves providing excellent customer service, managing transactions, and promoting products, while also offering extensive training and opportunities for career development. **

Salary

Adult Pay Rate $28.58/Hour increasing to $30.55/hour after 3 months; Superannuation: 12%; Training period: 5 hour shift daily for initial 8 weeks

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly
  • Availability for morning and afternoon shifts
  • Willingness to work multiple locations

Nice-to-have

  • Friendly and enthusiastic team player
  • Strong relationship building skills
  • Experience with up-selling techniques
  • Commitment to community resilience

Key Requirements

  • Experience in customer service and/or cash handling
  • Physical fitness to lift up to 16kgs
  • Full availability for Monday to Saturday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter