Inside Sales Support Supervisor - Chicago

Home Depot

Chicago, Illinois, United States
Base: $70,000.00 - $80,000.00; bonus/equity: not s...
Direct supervision of contact center team
Performance management and coaching
Customer transaction handling oversight
The Inside Sales Support Supervisor leads a team to ensure quality customer interactions and timely delivery of products and services

Job Summary

  • The Inside Sales Support Supervisor leads a team to ensure quality customer interactions and timely delivery of products and services.
  • This role is accountable for the direct supervision of work activities including hiring, training, performance appraisals, and professional development.
  • The position requires analyzing department results and troubleshooting operational problems to identify opportunities for efficiency improvements.

Matching Summary

The Inside Sales Support Supervisor leads a team to ensure quality customer interactions and timely delivery of products and services.

Salary

Base: $70,000.00 - $80,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct supervision of contact center team
  • Performance management and coaching
  • Customer transaction handling oversight
  • Scheduling and productivity monitoring
  • Conflict resolution for escalated issues

Nice-to-have

  • Self-motivated team leadership style
  • Ability to inspire team collaboration
  • Strong verbal and written communication
  • Experience with HRIS software tools

Key Requirements

  • 1+ year of previous leadership experience
  • Must be eighteen years of age or older
  • Legally permitted to work in the United States
  • High school diploma or GED required

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter