Technical Lead - Settlements

Worldpay Inc

Query escalations ownership
Incident management support
Daily data uploads
Acts as the primary point of contact for query escalations, taking full ownership from investigation through to resolution

Job Summary

  • Acts as the primary point of contact for query escalations, taking full ownership from investigation through to resolution.
  • Performs root-cause analysis on complex reconciliation discrepancies and produces clear MI reporting for distribution.
  • Leads smaller-scale projects and continuous improvement initiatives to enhance operational efficiency.

Matching Summary

Acts as the primary point of contact for query escalations, taking full ownership from investigation through to resolution.

Skills & Requirements

Must-have

  • Query escalations ownership
  • Incident management support
  • Daily data uploads
  • Root-cause analysis
  • Reconciliation sign-offs
  • SOX compliance requirements

Nice-to-have

  • Process improvement initiatives
  • Adaptable to changing priorities
  • Look beyond the numbers

Key Requirements

  • High level of analytical and numeracy skills
  • Knowledge of accounting principles
  • Advanced working knowledge of Excel
  • Understanding of WPAP platform and products
  • Skilled in analytical and statistical examination
  • Good communication skills
  • Able to prioritise and deliver to deadlines
  • Able to manage multiple queries
  • Experience of implementing process improvement initiatives

Work Rights

Not specified

Tailored Resume

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